Shipping policy

At Lakewish, Co., we strive to provide a seamless shipping experience for all our customers. Below is our comprehensive shipping policy.

1. Processing Time

  • All orders are processed within 2-5 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you via email or through the contact information provided.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are based on your location and the shipping option chosen.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days (available in select locations)

Please note that these estimates are for U.S. orders only. International shipping times vary by destination.

3. Shipping Restrictions

  • We currently ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories.
  • International shipping is available to select countries. Please check the availability at checkout.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding services.

4. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24-48 hours.

5. Shipping Delays

While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather, carrier delays, or customs processing for international orders. We are not responsible for such delays, but we will do our best to assist you in resolving them.

6. International Shipping

  • International shipping costs vary depending on the destination and shipping option chosen at checkout.
  • Please note that international shipments may be subject to customs fees, taxes, or import duties once the shipment reaches the destination country. These charges are the responsibility of the customer.
  • Lakewish, Co. is not responsible for any customs or duties fees incurred during shipping.

7. Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to assist in locating your package, but we are not liable for packages confirmed as delivered by the carrier.

8. Damaged Packages

If you receive a damaged item, please contact us within 7 days of receipt. Provide a description of the damage and photos of the packaging and product, and we will arrange for a replacement or refund.

9. Incorrect Shipping Address

It is the customer’s responsibility to provide the correct shipping address during checkout. If an incorrect address is provided, Lakewish, Co. is not responsible for the loss or misdelivery of your order. Please contact us immediately if you need to change your shipping address after placing an order.

10. Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on stock availability. You will not be charged additional shipping fees if your order ships in multiple parts.

Contact Us

If you have any questions or concerns about your shipment, please reach out to us at [Email] or [Phone Number]. We’re here to help ensure your order reaches you smoothly!